Office Policies

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Our Mission

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The mission of My Village Pediatric Dentistry is to provide our families with a warm, welcoming and relaxed professional atmosphere that is tailored to our kids. Convinced that there is no higher calling for us than to be able to provide the best in pediatric oral health, we are committed to treating each patient with genuine kindness and compassion, educating families about the importance of oral health, and providing the finest pediatric dental and orthodontic care available anywhere!

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Bentonville Office
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 12 p.m.

Appointments

Appointments are an important part of your child’s treatment, and this time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule.

We request a 24-hour notice if you need to cancel or reschedule your child’s appointment. Please understand that if you miss an appointment without giving notice, your account will be subject to a $25 missed appointment fee. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.